An emerging service model that combines technology and direct care to support people with developmental disabilities, remote support uses two-way communication in real time, including home-based sensors, cameras, and other technologies, to allow an off-site caregiver to monitor and respond to the safety and needs of people living in the community. Remote support is also known as remote monitoring.
Remote support is a Medicaid service OAC 5123: 2-9-35. All Medicaid waivers cover the cost and maintenance of equipment that is used for remote support service delivery. Remote support is a branch of the Ohio Technology Project.