Remote Support, sometimes called remote monitoring, is a Medicaid service. The service offers a person with a developmental disability the support of a direct service provider even when the provider is not in their home with them.
Remote Support uses two-way communication in real time, just like Skype or FaceTime, so a person can communicate with their providers when they need them. A person can choose supports like sensors that call for help if someone has fallen or cameras that help monitor who is visiting a person's home.
Some online resources that may help:
1) DODD Technology First: http://dodd.ohio.gov/TechnologyFirst/Pages/default.aspx
2) Supportive Technology Fact Sheet: http://dodd.ohio.gov/Communications/SiteAssets/Remote%20Support.pdf
3) OSU Nisonger Center Remote Support: https://nisonger.osu.edu/adult/resources/technology-project/remote-supports/
Hope that helps